Bar Waiter / Waitress: Full-Time

Dakota Hotels Newcastle are seeking to

appoint

 an

 outgoing individual with waiting experience for the role of 

Bar Waiter / Waitress

predominantly evening

 shifts, this role is ideal for individuals who may have day-time commitments.

CONTRACT AND PAY RATE

Earnings are up to £13.21 per hour, based on NMW, inclusive of the forecasted Tronc earnings. Equalling a gross annual salary of £20,997. 

The role carries a permanent contract of a minimum of 35 hours per week and typical shifts will be working any 5 days out of 7. This role will include working weekends. 

PRIMARY ROLE RESPONSIBILITIES

• Working within the Bar, provide table service, taking guest orders, and running trays of food and drinks to guest tables.

• Provide the highest levels of guest service, offering personalised drinks recommendations and making genuine conversation to get to know our guests.   

• Work closely with the Restaurant and Reception team to ensure the effective flow of communication. 

• To have a comprehensive knowledge of food and beverage menu options to be able to offer guests recommendations, including understanding the allergens present.

BENEFITS 

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include: 

• 40 per cent off stays at any Dakota  
• 25 per cent off drinks and dining at any Dakota 
• Access to our Employee Assistance Program which includes  
  - free private mental health support and counselling sessions 
  - video GP consultations and private prescription services 
  - access to daily rewards to be cashed out for shopping vouchers 
• Access to discounted gift card platform 
• Support from our inhouse Mental Health Champions 
• Additional holiday day on the first anniversary of your employment. 
• Family-friendly flexible working options  
• Meals on duty and uniforming 
• £200 bonus to recommend a friend to join our team  
• £10 bonus every time you are mentioned on Trip Advisor  
• Free bi-annual eye testing for users of display screen equipment 
• Accredited, certified compliance training given on employment such as in Food Hygiene, Alcohol Responsibility, Data Protection, and Health & Safety 
• Access to a suite of external, certified resources via our Learning Management System 
• Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan.
• Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships.
  Full terms on our benefits can be found in our Handbook.

ABOUT DAKOTA HOTELS

Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, and Manchester, with Newcastle coming in 2025 and more in our pipeline. 

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees.  

As recent winners of The Cateys ‘People Team of the Year’, we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’ in the industry, demonstrating our success in developing talent. 

Eurocentral | Edinburgh | Glasgow | Leeds | Manchester | 

Newcastle 

Dakota Hotels are coming to Newcastle city centre in early 2025. 

Ideally situated by the Gateshead Millennium Bridge on the quayside, our hotel will boast 118 bedrooms including stunning 33 suites. Dakota Newcastle will host our renowned Bar & Grill, Champagne Room, Cigar Terrace, and an events space for up to 60.

APPLICANT REQUIREMENTS

The successful applicant will have/be: 

• At least 1 year working experience, ideally in a hospitality environment.

• Having 

  previous

   waiting or coffee shop experience is strongly preferred.

• Be an outgoing personality with effective communication skills. 

•  Ability to work at pace and be physically active for the duration of your shift.

• Willing and able to pour, serve and sell alcohol. Be able to be physically active in your role, standing for much of your shift and working at pace.

• An enthusiastic individual who will promote our culture of positivity.

• Be task oriented with 

  a great pride

   for the work they do and attention to detail.