Brokerage Officer

3 Month Contract With A Local Authority

Job Purpose

• The Brokerage Officer is responsible for the efficient and effective sourcing of required services to meet the outcomes for the customer, as identified by social care colleagues in collaboration with the customer themselves. The post delivers best value for the council, working as part of a team and supporting colleagues. The Brokerage Officer will have a strong understanding of the council’s sourcing requirements and play a key role in supporting the delivery for value for money services and maximising the use of the resources. The role will work closely with operational teams, commissioners, other colleagues and providers, making decisions to ensure that the care identified is appropriately sourced, follow agreed processes and meet timescales, and deliver best value for money.
  

Key Duties/Accountabilities

• Undertake sourcing for goods and / or services, running RFQs, using dynamic purchasing systems and existing frameworks, in accordance with Council, national and EU procurement requirements with limited support or guidance.
  


• Draw on knowledge and / or experience to consider options and resource creatively in order to ensure best value and customer centred packages of care are successfully sourced.
  


• Build and maintain effective relationships with commissioners and social care operational teams to ensure that brokerage activity meets their needs and corporate requirements.
  


• Develop and maintain effective working relationships with service providers and care managers to ensure the service procurement is as swift and seamless as possible, providing information required and aiming to resolve any delays.
  


• Understand the local market and have a good knowledge of services commissioned under contracts and framework agreements.
  


• Undertake discussions with providers around negotiations with service providers utilising relevant tools and data in order to raise effective challenges.
  


• Using knowledge of relevant policies, processes and legislation, interpret requests from other professionals (via email, telephone and face to face contacts), undertake required research and provide outcome focused responses.
  


• Be responsible for effective use of Liquid Logic and other systems to ensure that service package data is accurately recorded in accordance with agreed processes and ensure that all confidential data is stored securely in line with agreed processes.
  


• Issue and update paperwork/contracts/systems in an accurate and timely way, using relevant applications (e.g. Excel, Liquid Logic etc.)
  


• Ensure full awareness of the provider alert list to ensure providers are only contacted as appropriate
  

Essential Experience Required

• Experience of working within a high-pressure environment with a requirement to prioritise and co-ordinate workloads, and work on own initiative.
  


• Experience of working in an environment with a requirement to apply policies and processes to decision making and maintain data in line with requirements.
  

Essential Qualifications Required

• Educated to NVQ level 4 in a relevant profession or equivalent experience of working in a relevant field (e.g., brokerage, procurement, buying, social care provision, customer focused environment)
  


• ITQ 2 or equivalent ICT skills and abilities including use of Microsoft applications and specialist systems to record and analyse data.
  

Additional Information To Note

• Working hours: 37 hours per week.
  


• Full UK Driving License Required
  

This Role Closes on 21/08/2025