Brokerage Officer

5 months contract with a Local Authority

Job Summary:

• The Royal Borough of Kingston is seeking an experienced Brokerage Officer (Grade G) to join its Adults and Health service on a temporary basis.

• This role is to cover a secondment/sabbatical and will focus on Placements and Care at Home brokerage within Adult Social Care.

• The successful candidate will join a small, friendly, and busy team and must be able to hit the ground running, prioritise effectively, and deliver high\-quality outcomes.

• A working knowledge of IAS is essential.

• Office attendance is required for induction, initial training, and weekly attendance every Thursday.

Key Duties/Accountabilities (Sample):

• Source, negotiate, and arrange care packages and placements for adults in line with assessed needs.

• Work closely with social workers, care providers, and internal teams to ensure timely and appropriate placements.

• Use IAS and other systems to manage referrals, placements, and associated documentation.

• Ensure placements meet quality, cost, and commissioning requirements.

• Monitor and review care arrangements to ensure value for money and service effectiveness.

• Maintain accurate records in line with council policies and statutory requirements.

• Respond to urgent placement requests and manage competing priorities effectively.

• Support service continuity during the period of secondment/sabbatical cover.

Skills/Experience:

• Proven experience as a Brokerage Officer, Placements Officer, or Care at Home Broker within Adult Social Care.

• Strong working knowledge of Adult Social Care commissioning and brokerage processes.

• Essential experience using IAS (Integrated Adult System).

• Ability to work in a fast\-paced environment and manage a high\-volume workload.

• Strong negotiation skills with care providers.

• Excellent organisational and prioritisation skills.

• Clear verbal and written communication skills.

• Ability to work independently and as part of a small team.

• Strong attention to detail and accuracy.

• Flexible and proactive approach to work.

Additional Information:

• Client: Royal Borough of Kingston.

• Location: Guildhall.

• Hours: 36 hours per week (09:00–17:00).

• Office Attendance: Required for induction, initial training, and every Thursday.

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