Business Analyst

Business Analyst

Coventry - 2 days onsite per week

6 Month Contract

£500 - £600/day inside IR35

Lorien's client are currently recruiting for a Business Analyst to join on a 6 month initial contract, inside IR35. Required to Support the delivery of the migration from my client's current ITSM tooling (SMAX) to ServiceNow.

The successful candidate will have the following skills/knowledge:

• A level of Network understanding
• Awareness of different monitoring tools and protocols used for monitoring (eg. Open Telemetry, SNMP, Netconf)
• An understanding of what Observability is, and how a company can utilise it.
• Previous experience of using IT Service management (ITSM) tools like Remedy or ServiceNow.
• Understands how various business areas utilise ITSM.

Should this position be of interest please submit your CV and I will be in contact as required.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.