Business Centre Administrator / Receptionist

• Location: Blackpool Council
• Job Type: Full-time, Temporary (1-2 months)
• Pay Rate: £12.84 per hour

Blackpool Council are looking for a professional and dedicated Business Centre Administrator / Receptionist to join their Business Growth Team for a temporary assignment. This role is based at the vibrant Blackpool Enterprise Centre, providing essential reception services and administrative support.

• Provide a professional front of house customer service experience, meeting and liaising with tenants, meeting organisers, delegates, and visitors.
• Offer general administrative support to the Business Growth Team, including data inputting, enquiry handling, and raising purchase orders.
• Respond to enquiries via telephone and email in a timely, courteous, and efficient manner, ensuring accurate information is uploaded onto the team's CRM system.
• Prepare conference and meeting rooms, including setting up tables, seating, and refreshments.
• Distribute incoming mail to the correct recipients within the building.
• Maintain a clean, tidy, and welcoming reception area to uphold the building's professional appearance.
• Manage stock and storage areas, ensuring they are neat and well-stocked.
• Handle building security tasks such as unlocking and locking front doors and managing the alarm system.
• Report any building faults to the Business Hub Coordinator.

• Proven experience in a reception or administrative role.
• Excellent customer service skills with a professional and welcoming demeanor.
• Strong organisational and multitasking abilities.
• Proficiency in using office software and CRM systems.
• Ability to handle a variety of tasks efficiently in a fast-paced environment.