Business Operations Manager

Job Title: Business Operations Team Manager (Children's Services)
Location: Enfield Council, London Borough of Enfield
Contract Type: Temporary (09 June 2025 - 31 August 2025)
Pay Rate: £28 per hour (Inside IR35)
Working Hours: 36 hours per week, Monday to Friday (08:45 - 17:00)
Application Deadline: Wednesday, 28 May 2025 at 17:00

Enfield Council is seeking a Business Operations Team Manager to join the Children's Services Business Operations Team. This is an exciting opportunity for an experienced team manager to lead a busy administrative team supporting a wide range of services that improve outcomes for children and families.

You will play a vital role in the smooth day-to-day operation of business support functions, ensuring effective resource allocation and maintaining high service standards.

• Lead and manage a team of up to 9 business support officers

• Oversee daily operations and ensure timely delivery of administrative tasks

• Develop, implement, and improve business processes

• Monitor workloads and deploy resources efficiently across service areas

• Provide hands-on support during peak periods to ensure service continuity

• Deliver training, coaching, and performance management

• Collaborate with management and service leads to support strategic and operational goals

• Coordinate ad hoc tasks and support initiatives led by the Heads of Service

We are looking for a proactive and confident manager with:

• Proven experience in leading business operations or administrative teams

• Strong organisational and people management skills

• Ability to meet tight deadlines while maintaining service quality

• Excellent communication and relationship-building skills

• A flexible, solution-focused approach to managing resources and tasks