Business Process Architect - London

Business Process Architect - London

The Business Process Architect leads the design, optimisation, and governance of end-to-end business processes to ensure they are efficient, scalable, and aligned with strategic goals. Working across departments, they drive continuous improvement using methodologies like Lean and Six Sigma, supporting enterprise transformation and operational excellence.

Client Details

Business Process Architect - London

The client is a large, mission-driven organisation undergoing significant enterprise transformation to improve service delivery, operational efficiency, and long-term sustainability. With a strong social purpose, they operate in a complex, regulated environment and are investing in modernising their processes, systems, and operating model to better serve their customers and communities.

Description

Business Process Architect - London

The Business Process Architect plays a pivotal role in transforming how the organisation operates and delivers value to its customers. In this strategic position, the successful candidate will lead the design, governance, and optimisation of end-to-end business processes across the organisation. Collaborating with senior stakeholders across functions such as Technology, Data, HR, and Strategy, they will ensure that all processes are aligned with the enterprise operating model and contribute to measurable outcomes.

Key Responsibilities:

• Designing and maintaining the enterprise-wide process architecture
• Leading process improvement initiatives and governance frameworks
• Using data and performance metrics to drive operational excellence
• Partnering with transformation, tech, and operational teams to align process design
• Identifying automation opportunities and supporting their implementation
• Building capability across teams and mentoring change champions
• Embedding a culture of continuous improvement

Profile

Business Process Architect - London

The Business Process Architect will need to have relevant experiences including:

• Proven leadership experience in large, complex organisations (commercial or not-for-profit)
• Expertise in business improvement, continuous improvement and process management
• Strong grasp of enterprise-level operating models and the role of process design
• Excellent communication and influencing skills with senior stakeholders
• Demonstrated success in delivering measurable improvements in efficiency and service delivery
• Familiarity with frameworks such as TOGAF, ITIL, Lean Six Sigma, and experience in transformation programmes

Job Offer

Business Process Architect - London

You will be part of a mission-led organisation undergoing major transformation, where your leadership will make a lasting impact on service delivery and operational success.

This role is a fixed term contract for a initial duration of 12 months.

Salary - £65000 - £75000 + Company benefits (Hybrid)

If you are ready to lead large-scale process improvement and architecture initiatives in a purpose-driven environment, we would love to hear from you.