Business Services Administrator Maternity Cover

We are recruiting for the role of Case Administrator- Business Services (maternity cover) covering the Coventry area. This position is upto 31st March 2026

This is a hybrid position, generally working 1 - 2 days in the office each week.

As a Business Services Officer you will contribute to the effective and efficient management and progression of cases, providing administrative support to the local Family Court Advisers and Service Managers.

Should you join us your tasks will include:

- Monitoring case progression.

- Create / update / close cases within our case management system.

- Sending letters and information packs to service users.

- Identify any missing information and follow-up as required.

- Receive and deal with telephone enquiries, including service users

- General admin support …

We’re looking for. - A relevant qualification in business administration (e.g. NVQ2), a willingness to work towards to a qualification and/or significant experience in a similar role.

- Confident and capable of using MS Office applications to a basic / intermediate level.

- Clear, confident communicator via email, phone and in person.

- Someone who thrives working in a team.

- Able to prioritise work in a fast-moving environment with strict deadlines

For a full job spec please contact Alison Cowdrill at Reed Milton Keynes