Business Support Administrator

We are urgently looking for a Administrator to work for a leading insurance company on a contract basis!

Rate: £12.60 per hour

IR35 Status: Inside

Location: Liverpool - on-site 5 days per week

Hours: 7 hours a day (35 hours per week)

Length: 6 Months

Please note that we require someone who is able to start immediately and has a right to work in the UK.

Description:

The purpose of this role is to provide support to the Technical Unit areas by delivering an efficient service, ensuring all required task and activities are undertaken in a timely manner.

Key Accountabilities:

• Adhere to all Business Support processes and procedures to ensure Business Delivery & Financial Performance
• Accurately sort and screen all incoming new claims distributed to the relevant team / handler within service level agreements.
• Reassign new and existing claims on all case management system as required
• Use all communication mediums to progress and update claims as required, including but not limited to telephony / text message / on-line portals
• Set up new exposures within Claim Centre and all other case management systems as required
• Review post to categorise and assign as appropriate.
• Identify and flag any immediate activity that is causing any detrimental risk or cost to the business.
• Maintain an even handler work balance across the department.
• To contribute to continuous improvement for your team and department.
• Use initiative to track work performance and volumes as required.
• Consider alternative ways of working and make recommendations / suggestions as appropriate.
• Run reports and analyse data
• Any other reasonable request as the role develops and evolves

Please get in touch if this sounds like the right fit for you!

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.