Business Support Administrator required in Nottingham

My client is looking an experienced Business Support Administrator to join the team. Providing a high-quality experience to all clients and colleagues. The role requires skills in problem solving and the drive to go over and above providing an exceptional service

Monday - Friday 8am - 5pm

• The role will involve working as an integral part of the team with a view to developing and maintaining strong relationships with our customers and working with the wider business to ensure that these customers always receive the best service.
• Demonstrate a passion for delivering a 5* service and be responsible for the support directly to the Account Management, the Operations Teams and the wider Support Team.
• Accountable for achieving and maintaining the standardisation of processes and procedures and must be confident in dealing with demanding and sometimes difficult customers
• Liaise with subcontractors to obtain completion documentation and upload into system
• Assist in expediting and storage of compliance documentatio
• To work closely with the client and Operations teams to support managers and supervisors in their dealings with the rest of the Mitie business, specialist services et
• To liaise with the clients around contracts/quotes/service delivery and queries
• To represent the Operations and Key Accounts teams in relation to admin and other issues as necessary