Business Support Assistant

Your role at Veezu:

The Facilities Support Officer is a dynamic, front-of-house role that ensures the efficient operation and maintenance of office facilities while providing a welcoming and professional environment for staff, visitors, and clients. This role combines administrative duties, facilities management, and support to foster a safe, functional, and engaging workspace.

Who are Veezu?

Veezu is the UK's fastest growing taxi and private hire technology platform operating across hundreds of UK towns and cities. We are a tech-driven on-demand mobility service that supports our hyper-local communities, helping them thrive and so much more!

What you’ll do:

FACILITIES MANAGEMENT

• Oversee the day-to-day management of office facilities, including cleaning, maintenance, and repairs.

• Liaise with contractors and vendors for facility-related services, ensuring timely and quality delivery.

• Conduct regular inspections to ensure the office meets health, safety, and environmental standards.

• Manage office supplies and inventory, ensuring stock levels are maintained.

• Maintain and update facilities-related documentation and records.

• Support the Facilities Manager with budget tracking and expense management.

• Assist in coordinate office moves, setups, or refurbishments.

OFFICE ADMINISTRATION

• Serve as the first point of contact for visitors, ensuring a warm and professional welcome.

• Manage the office, maintaining a tidy and professional appearance.

• Coordinate incoming and outgoing mail, courier services, and deliveries.

• Ensure meeting rooms are prepared, equipped, and maintained to a high standard.

• Manage office supplies, inventory, and procurement.

HEALTH AND SAFETY / COMPLIANCE

• Monitor compliance with health and safety regulations and company policies.

• Maintain records related to fire safety, risk assessments, and workplace hazards.

• Organize and conduct health and safety training for staff when required.

• Act as the point of contact for any safety-related issues or incidents.

• Report and address any hazards or incidents promptly.

• Adhere to company policies and procedures

• Ensure that customer, passenger, Driver Partner & colleagues’ information is safeguarded at all times, in line with the General Data Protection Regulation (GDPR)

• Be committed to maintaining our ISO27001 certification and set high standards for Information Security compliance

• Maintain information security to a recognised required standard in line with business needs

BUDGET AND VENDOR MANAGEMENT

• Help manage the facilities budget, ensuring cost-effectiveness and efficiency.

• Negotiate contracts and agreements with suppliers and service providers.

• Request approval for invoices related to facility operations.

CROSS-LOCATION SUPPORT

• Primarily based within our Veezu South region with occasional travel to other hubs for support as needed.

• Collaborate with colleagues across multiple locations to ensure consistency in facilities management

PERSONAL ATTRIBUTES:

• Proactive and resourceful with a problem-solving mindset.

• Professional demeanour with a strong customer service focus.

• Ability to work independently and as part of a team.

• Flexible and adaptable to changing priorities.

WORK ENVIRONMENT:

• Office-based with occasional travel to other locations.

• May require occasional flexibility in working hours to address urgent facility issues or co-ordinating and hosting events.

What you’ll need:

• Previous experience in facilities management, office administration, or a related field

• Strong organizational and multitasking skills.

• Strong communication and interpersonal abilities.

• Proficiency in Microsoft Office Suite and basic knowledge of facility management systems.

• Familiarity with health and safety procedures (desirable).

• NEBOSH or IOSH certification in health and safety (desirable).

Where you’ll be:

• This role will be based on-site.

Veezu is committed to fair and inclusive recruitment, welcoming applications from all backgrounds, experiences, and communities.