Business Support Manager

Business Support Managert - London/Hybrid working

9 MONTH FTC - WITH VIEW TO GO PERM

Are you a Business support Manager, experienced in budget tracking, capacity planning and management information reporting, looking for an exciting new opportunity? If so, this is just the role for you. Joining forces with one of the biggest names in the Banking sector, this role promises to deliver!

As Business support Manager, you’ll ultimately be responsible for reporting into the Head of Marketing, overlooking marketing budget tracking, reporting MI and overall capacity planning and much more besides.

If you have an incredibly insight-led and analytical mindset with attention to detail, you’re just the Business support Analyst we want to hear from you!

Operational Effectiveness & Control

• Ensuring that all planning is delivered in a consistent and compliant manner by co-ordinating governance and operational issues, ensuring adherence to Global Standards and relevant processes and procedures
• Deliver fair outcomes for our clients and ensure own conduct maintains the orderly and transparent operation of financial markets
• Provide oversight and reporting of marketing activity across the UK Marketing team, various management forums
• Support the PBUK Marketing team with planning and prioritisation of deliverables, using agile methodologies and capacity planning
• Work with PBUK marketing team to help improve efficiencies from agile methodologies to continued reporting required, including Monday board management, quarterly planning sessions, capacity planning, quarterly retros

Client andstakeholders

• Engage with stakeholders locally to identify themes/emerging issues across UK, marketing industry and UK businesses to support in the planning process and ongoing management of team capacity
• Liaising with Finance (both PBUK and marketing) on all finance requests re budgets - e.g. responding to cost challenges and rephasing and replanning when and if necessary

Budget management

• Support the tracking and reporting of the PBUK Marketing budget working with marketing managers and finance teams
• Supporting the annual marketing budgeting process across all marketing channels, developing and managing Marketing plans based on client and business insight, ensuring that Marketing activities are fully aligned to PBUK business priorities and revenue drivers, including pulling in external data and internal feedback

Strategy

• Strategic thinking mindset to consider marketing plans, impact of activity and how to optimise efficiently
• Liaising with Global and local teams on planning to inform and leverage as appropriate
• Supporting across ad hoc strategic initiatives as they come in