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Business Support Officer

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Job Description - Business Support Officer

Business Support Officer

  • Pay Rate: £12.59 per hr paye
  • Location: Bolton Council, Bradley Fold, Radcliffe, BL2
  • Job Type: Full-time, Temporary (6 months)

Bury Council Waste Management are looking for a proactive and versatile Business Support Officer to assist with the day-to-day business needs. This role involves a wide range of administrative tasks, from responding to customer inquiries to supporting our collection teams. This position is based in Bradley Fold, Radcliffe, and offers a flexible working schedule within the core hours of Monday to Friday, 9am to 5pm.

Day-to-day of the role:

  • Retrieve and manipulate information from computerised databases, create non-standard reports, and correct errors.
  • Produce and format presentations using computerised packages.
  • Assist with the development and implementation of new office and information systems.
  • Ensure consistency across various systems through cross-checking.
  • Analyse and validate service-specific information, requesting additional details or clarification as needed.
  • Produce high-quality communications, including complex, confidential, and sensitive reports and briefing notes.
  • Coordinate and organise business support for seminars and large events, including preparing agendas and undertaking progress chasing.
  • Monitor and maintain budget information for projects.
  • Develop knowledge of the service area to respond to complex queries and coordinate large events.
  • Deputise for Team Leaders, providing management support and coordinating work tasks.
  • Handle Freedom of Information requests, Subject Access Requests, and Environmental Information Regulations requests.
  • Support corporate priorities and initiatives, including elections and inspections.
  • Coordinate project work and lead specific project work streams.
  • Order goods and services, raise invoices, and manage post and equipment maintenance.

Required Skills & Qualifications:

  • Proven experience in administrative or support roles, preferably within a public sector or waste management context.
  • Strong organisational and time management skills.
  • Excellent communication skills and proficiency in MS Office and other administrative software.
  • Ability to handle multiple tasks and meet deadlines.
  • Experience in handling sensitive and confidential information.
  • A valid Basic DBS certificate will be required for the position

Benefits:

To apply for this Business Support Officer position, please send your cv to

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