Business Support Officer Housing Standards

Business Support Officer

• Job Type: Temporary, Full-time
• Location: Wigan, WN1 1YN
• Duration: 1-2 months (Office Based)
• Pay: £13.90 per hour PAYE

Wigan Council is seeking a Business Support Officer to support the Housing Standards team within the Strategic and Private Sector Housing Team. This role involves a range of functions related to housing standards in the private sector, from engaging with landlords and property owners to enforcing property standards. This position offers a dynamic work environment and the opportunity to provide essential administrative support across various areas.

Day-to-day of the role:

• Provide administrative support including inputting documentation related to housing act notices, civil penalties, and general admin duties to produce legal notices.
• Input case file information onto our case management system, Locata.
• Organise correspondence, review licence applications, and support the team in various administrative tasks.
• Input and extract data from a range of ICT systems, set up meetings, and take minutes.
• Monitor the team's inbox, triage incoming work, and respond to enquiries related to empty homes within the borough.
• Maintain high standards of customer care and contribute positively to day-to-day working practices.

Required Skills & Qualifications:

• Experience in a fast-paced environment, managing a variety of demands while maintaining quality and accuracy.
• Excellent IT skills, with proficiency in Microsoft Office applications (Word, Outlook, Excel, PowerPoint).
• Ability to undertake a wide range of technical and general admin tasks.
• Strong communication skills, capable of drafting documentation and effectively interacting with customers and colleagues.
• Motivated and enthusiastic, with a customer-focused attitude and a desire to make a positive difference.

If you are interested in this position, please apply using your latest CV!