Business Systems Analyst - Dublin

Business Systems Analyst - Dublin

Atrium EMEA are looking for an accomplished Business Analyst to join the Pricing and Data tools product development team and help drive the success of the products and services, onsite with a Dublin based client. You will be required onsite in Dublin 2/3 days a week. This role is paying €490 (PAYE) - €610pd (Ltd/Umb)

• Act as the primary point of contact for all product-related queries and issues flagged by the end users
• Collaborate with the business and development teams to manage queries through to closure
• Monitor and report on issues raised to ensure they are addressed within agreed SLAs
• Collaborate with the business and development teams to ensure successful completion of UAT by highlighting any defects/issues to the team before deployment
• Assist with performing UI testing of new functionality or product update
• Coordinate and facilitate Hypercare sessions post roll out to ensure successful adoption of the new tool/functionality
• Collaborate with the Product Manager and communicate the release notes following each release
• Create and own product documentation including FAQs, SOPs and User Guides while applying user-centric language

Essential:

• Excellent communication, collaboration, and leadership skills.
• Proven experience as a Business Systems Analyst in an Agile environment.
• Strong understanding of Agile methodologies and principles.
• Ability to prioritize and manage multiple tasks effectively.
• Experience with product/project management tools (e.g., Confluence, Rally/Jira, Aha, etc.).
• Strong analytical and problem-solving skills.
• Ability to work in a fast-paced and dynamic environment.

• Certified Business Analyst/Project Manager or similar, helpful
• Experience with data products and services.
• Familiarity with UX/UI design principles.
• Healthcare/Pharmacy/banking experience, helpful

Click Apply now/contact Lianne to be considered for the Business Systems Analyst role