Business Systems Analyst II

Company : Mackin Talent

Job Type : Contract

London, Greater London

Number of Applicants

:

000+

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Job Description - Business Systems Analyst II

Duration - 12 months

Location - Hybrid (3 days in a week to office)

Our client's IT Supply Chain is responsible for fulfilling all internal end user IT needs. We build integrated, scalable, and robust processes and systems to manage planning & inventory life cycle. We are seeking an experienced professional to join our team and support project management, and day -to -day operations for tooling and processes improvement.

Responsibilities:

Operation support

Monitor dashboard, adding incident tags, extracting data and report for tooling health. Proactively flag risk to the core team.
Proactively identify tooling issues in tasks and provide root cause analysis and prompt feedback for each instance.
Create and maintain tooling manuals (workflows, tagging, set up requirements and troubleshooting guide)
Provide Tier 1 on call support for Supply Chain tooling issue triage and troubleshooting.
Monitor dashboard for all Tier levels to ensure all resolution time SLA are achieved.
Tooling and Process Improvement Support:
Assist business team for process and system enhancements - document problem, create business requirement, validate impact metrics and propose for prioritization
Conduct value streaming as a process, identify opportunities for improvement, and develop solutions for simple problems.
Monitor and report status of enhancement implementation.
Support system implementation - creating testing scenarios and cases, coordinating User Acceptance Testing (UAT), debugging, and provide status updates.
Create and maintain process/training documentation (update WIKI).
Assist with global process/tooling rollout.

Requirements

5 year experience in Supply Chain, preferably experience of Oracle, warehouse operation, manufacturing system
Basic project management in system implementations, experience in user acceptance testing (UAT)
Data analysis skills - using dashboards to analyze data and report to business
Advanced Documentation (i.e Process flows creation, SOP documentation, training guides/manuals)
Problem solving skill ; Experience working with cross functional partners

Desired Experience:

Experience in supporting supply chain systems rollouts, implementation and integration experience
Advanced in process flow visualization tools like LucidChart or Visio,Google Sheets/Slides; SOP/training guide drafting
Master Data Management (MDM)
Global exposure

Benefits

Competitive salary
Healthcare contribution and inclusion in company pension scheme
Work laptop and phone
25 days annual leave (pro -rata) plus paid bank holidays
Expanding workforce with potential for career progression for top performers

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Business Systems Analyst II

Job Description - Business Systems Analyst II

Requirements

Benefits

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