Business Systems Programme Manager

A Charity in Central London are seeing a Business Systems Programme Manager to help with the delivery of a series of system upgrade and implementation projects from a technical delivery perspective.

The Interim Business Systems Programme Manager will lead the delivery of a strategic programme to implement and integrate several core business systems across the organisation. These include a case management system, housing and rent management system, finance system, learning management system, and applicant tracking system. The role requires strong programme leadership, hands-on enterprise and solution architecture experience, and the ability to deliver pragmatic, user-focused solutions that align with their strategic and operational needs.

Requirements:

• Lead the planning, execution, and delivery of the business systems transformation programme.
• Support and mentor the Project Leads/Managers with best practice in business systems implementation including in relation to requirements gathering, testing etc

• Oversee the implementation and integration of multiple business-critical systems, ensuring they are fit for purpose and aligned with organisational goals.
• Ensure seamless data flows and inter-operability between systems to support efficient operations and reporting.

• Engage with senior leaders and operational teams to understand business needs and ensure solutions are user centred.
• Lead change management efforts to support adoption and maximise the value of new systems.

• Define and maintain the target architecture for their business systems landscape.
• Provide hands-on architectural guidance and solution design to ensure systems are scalable, secure, and future proof.

Experience:

• Proven experience delivering complex business systems programmes across multiple functional areas
• Experience with implementing and interfacing case management, housing and rent management, finance, LMS, and ATS platforms
• Strong background in enterprise and solution architecture, with hands-on experience implementing stand alone and integrated systems
• Strong understanding of Microsoft 365 ecosystem and integration patterns
• Experience with programme and project management methodologies (e.g. MSP, PRINCE2, Agile)
• Experience managing suppliers and technology contracts
• Understanding of GDPR and data governance best practices