C004220 Senior Technician Application Support FAS

• Provides support of Flagship handovers for those
  nations involved in the Standing Naval Forces (SNF's). This may include
  deployment to the geographical locations at which the handovers are staged.
  This may include working in small confined spaces as well as lifting heavy
  weights.
  
• Provides expertise to install, configure and
  set-to-work servers onboard NATO flagships.
  
• Responsible for the day- to-day system
  administration of the hardware and software of the currently fielded version of
  supported systems.
  
• Executes proper preventive maintenance plans
  under the guidance of senior section members.
  
• Ensures all technical and service oriented
  documentation pertaining to assigned systems is prepared, properly stored and
  kept up-to-date.
  
• Ensures Configuration Control data is reported
  properly and in a timely manner.
  
• Provides technical guidance on all assigned
  hardware and software to other technicians of the cell.
  
• Leads troubleshooting efforts on assigned
  systems as required.
  
• Provides assistance with system fault resolution
  to the Centralised Service Desk.
  
• Provides assistance and technical advice to
  other staff of the CSU Northwood for all aspects of systems supported by the
  cell.
  
• Responsible for performing beta testing of new
  versions of supported systems software and providing appropriate feedback to
  the assigned System Manager.
  
• Maintains a close liaison with other technicians
  and engineers in the CSU Northwood.
  
• Stays abreast of technological developments
  relevant to the area of work.
  
• Performs other duties as may be required.
  

Requirements

• Higher vocational training in a relevant
  discipline with 3 years post related experience; Or, a secondary educational
  qualification with 5 years post-related experience.
  
• At least 5 year experience in administering,
  testing, and deploying applications at both the server and the user level.
  
• At least 5 years recent experience with
  functional applications within Windows and UNIX in a large scale
  service-oriented environment.
  
• Knowledge of database principles, experience in
  database administration and SQL.
  
• Experience in Incident and Problem Management.
  
• Experience of working within a customer support
  environment.
  
• Maritime C2 Systems training courses, or
  experience in working with Maritime C2 Systems.
  
• Have a very good general working knowledge of IT
  hardware and auxiliary computer equipment, such as printers and scanners
  
• Experience of Configuration Management and
  Service Asset Management
  
• Knowledge of current Windows and UNIX/ LINUX
  operating systems and common Windows desktop applications.
  

·