C004305 Senior Technician Technical Coordination NS NETHERLANDS - 22 Jul

Company : Park Lane Recruitment Ltd

Job Type : Contract

London

Job Description - C004305 Senior Technician Technical Coordination NS NETHERLANDS - 22 Jul

Deadline Date: Tuesday 22 July 2025
Location: Brunssum, NETHERLANDS
Required Start Date: 1 September 2025

Deadline Date: Tuesday 22 July 2025

Requirement: Senior Technician (Technical Coordination)

Location: Brunssum, NETHERLANDS

Time On-Site: 100%

Not to Exceed Rate: 55 EUR

Total Scope of the request (hours): 800

Required Start Date: 1 September 2025

Required Security Clearance: NATO SECRET

Please do NOT apply for any NATO contract positions unless you meet ALL the following criteria:

Current National or NATO SECRET clearance
Nationality of one of the NATO member countries
Current work visa for the specific location if applying for an in-country position

Any applications that do NOT meet all the above – and do not CLEARLY show these on the CV - will be deleted.

Duties and Role:
Under the direction of ESOC IT Ops Coord Section Head, the incumbent will perform duties such as the following:

Supporting all areas of the ESOC, as part of a functional team;
Supporting Incident Management process, dispatching incidents to the relevant technical elements for resolution and performing operational impact assessment determining services affected and users impacted;
Providing technical level 1 support and assistance for Local Area Network (LAN)/Virtual Desktop Infrastructure (VDI)/Datacentre Management
Monitoring, controlling and conducting troubleshooting of all data systems and services in support of all NCIA customers and NATO missions.
Administrates data and services monitoring and control platforms for optimum performance for use by the ESOC personnel;
Assists in the direction and co-ordination of corrective action to regional and other control activities in the event of failure or degradation in any of the networks and services;
Utilises automatic data processing devices and tools within the ESOC and uses all available centralized service management tools to restore all services availability and quality at the agreed levels;
Follows senior guidance and established processes, cooperating when requested, to its development and improvement;
Responsible for coordination with internal and external entities to restore networks and communication services;
Propose, prepare, verify, and maintain services and systems documentation, to include; operational advice notices and level 1 documentation, accounting for interface standards and procedures;
If required, work in a shift pattern to provide 24/7 coverage;
Work on own initiative with limited supervision;
Working and training with other service lines;
Perform other duties as may be required.

Requirements:
Skill, Knowledge & Experience:

The candidate must have a currently active NATO SECRET security clearance
Prior experience in technical support and assistance for networking, WAN and voice systems;
Very good understanding of telecommunications / network / information technology solutions & products;
ITIL Foundation;
At least 2 years' experience with, and knowledge of LANs;
Experience in VDI;
Experience in VMware Aria Operations formally VROPS;
Experience in service management (i.e. Incident, problem management, etc.) and customer support focused approach in a control centre environment and experience in management and use of related toolsets (e.g. ITSM);
Ability to handle multiple incidents simultaneously while adapting to constantly changing requirements.
Language Proficiency: A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of NCIA is conducted in the English language

Desirable Experience and Education:

Strong analytical, organization, multitasking and prioritization skills;
Previous experience working in a NOC / SOC;
CCNA certified;
Experience with monitoring and management tools, such as SPECTRUM, Zabbix, SCOM;
Prior experience of working in an international environment comprising both military and civilian elements.

Original job C004305 Senior Technician Technical Coordination NS NETHERLANDS - 22 Jul posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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C004305 Senior Technician Technical Coordination NS NETHERLANDS - 22 Jul

Job Description - C004305 Senior Technician Technical Coordination NS NETHERLANDS - 22 Jul

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