Call Centre Agent

Our client, a large financial services organisation is seeking a team of Call Centre Agents to join their collaborative telephony based Pension Administration Team to support their client with telephony based customer support services. This role is based in Liverpool City Centre.

Office Hours: On a rotational basis covering the hours of 08:30 - 17:30 Monday to Friday. 37.5 hrs a week.

Location: Central Liverpool

Officeworking: Fully onsite

Start date: 21st April

Contract duration: 6 months

Responsibilities include:

This is a telephony based role. You will be the first point of contact for callers, discussing everything from joining the pension scheme to retirement and beyond.

Full training will be provided, so you'll be able to handle every call confidently and provide exceptional customer service.

About you:

• You will be comfortable being on the phone.
• You will have great customer service and communication skills and good attention to detail.
• Excellent attendance and time-keeping is required for this role.
• Previous call centre experience is needed to succeed in this role.

Apply today:

If you would like an opportunity to join a highly engaged and dynamic organisation, which is passionate about delivering excellent customer service, we would love to hear from you.