Centre Officer G6

Centre Officer

• Location: Castleford, WF10
• Salary: £14.36 PAYE per hour
• Job Type: Full-time, Temporary Contract

We are seeking a proactive and dedicated Centre Officer to oversee the day-to-day operations of a vibrant community centre in Castleford. This role is crucial in maintaining a welcoming environment, facilitating activities, and ensuring the centre meets all compliance standards.

Day-to-day of the role:

• Provide a frontline reception service, supporting all services and functions within the centre and resolving building-related issues efficiently.
• Manage and update the centre's presence on various social media platforms and the Council's website, ensuring all information is current and engaging.
• Collaborate with the Business and Community Centre Coordinator to organise PR and marketing activities.
• Handle bookings for meeting/event spaces, maintain the booking system, and manage invoicing for these bookings.
• Prepare the centre for events, including setting up furniture, equipment, and catering stations as per requirements.
• Ensure all equipment is in good working order and maintained properly.
• Greet and assist customers professionally throughout their events, accommodating any last-minute needs.
• Coordinate and supervise contractors, ensuring high standards and adherence to service level agreements.
• Manage financial responsibilities including cash handling, invoicing, stock control, and ordering of equipment.

Required Skills & Qualifications:

• Experience in a similar customer service and administrative role within a complex, customer-facing environment.
• Proven ability to provide efficient and effective administrative support.
• Skilled in problem-solving and capable of working under pressure to meet strict deadlines.
• Experience in invoicing and handling payments for services.
• General office, event coordination, and supervision skills.
• Minimum of 4 GCSEs including English and Maths, or 2 years’ experience in a similar role.
• Excellent customer care skills and a professional approach.
• First Aid Certificate is desirable.

Benefits:

• Access to a dedicated consultant who will provide ongoing support.
• Secure and easy-to-use online timesheet system.
• Self-service portal for managing holiday requests, payslips, and other employment documents.
• Access to free training, discount clubs, healthcare options, and Reed rewards.
• Inclusion in pension schemes, paid holiday schemes, and maternity benefits.
• Opportunities to work with leading UK employers including local authorities, the NHS, and local SMEs.

To apply for this Centre Officer position, please submit your CV detailing your relevant experience and why you are interested in this role.