Change Manager, ITIL, Hybrid working

Experienced Change Manager (ITIL) wanted for a 6-month contract with a leading organisation in Manchester. £625/day via umbrella | Hybrid | immediate/August start.

We're working with a well-established organisation in Manchester that is seeking an experienced Change Manager (ITIL) for a 6-month contract. This role is ideal for a seasoned contractor with a strong ITIL background who thrives in governance, service assurance, and change enablement environments.

The Role:
You'll be embedded in the Service Management function, leading the Change Enablement process across the business. Your focus: ensure changes are properly assessed, approved, and implemented to reduce risk and disruption - while enabling faster value delivery.

You'll also work with the Change, Event & Configuration Practice Owner to support the strategic direction and improvement of the Change Enablement roadmap and toolset.

Key Responsibilities

• Lead and govern the end-to-end change management lifecycle
• Chair CAB meetings and provide expert assurance on changes
• Align change processes with ITIL 4 standards
• Collaborate with DevOps teams to integrate change control into CI/CD
• Use and improve automation tools to support efficient change handling
• Track KPIs, analyse trends, and drive process improvements
• Act as a trusted advisor for stakeholders on change governance and risk

Contractor Profile

We're looking for someone who can hit the ground running with:

• Solid track record in Change Management within ITIL environments
• Hands-on experience with incident, event, problem, config, release management
• Strong knowledge of IT infrastructure, applications, and service operations
• Familiarity with ITSM and DevOps tools (e.g. ServiceNow, Jira, Azure DevOps)
• Excellent stakeholder engagement and governance capabilities

Engagement Terms

• Daily Rate: £625/day (via Umbrella company - all taxes and NI deducted at source)
• Hybrid working model: 2-3 days per week onsite in Manchester
• 6-month initial term, with a strong likelihood of extension

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.