Client Experience Manager Contract

We're working with a prestigious, high-profile client in search of a proactive and detail-oriented Client Experience Manager / Event Manager to join their team on a short-term contract.

This role is ideal for someone with exceptional coordination and communication skills who thrives in a fast-paced environment.

You'll play a vital role in supporting the delivery of exciting client experience initiatives - primarily focused on in-store regional events, with creative input on execution guidelines. Additionally, you'll support a key flagship event in May, welcoming and hosting global clients.

Responsibilities:

• Brief Creation & Coordination: Collaborate with internal teams to develop project briefs and ensure smooth execution of regional in-store activations.
• Project Management: Help manage timelines, critical paths, and deliverables for high-quality and engaging client experiences.
• Stakeholder Liaison: Act as a central point for regional teams - gathering feedback, sharing updates, and ensuring alignment across teams.
• Event Support: Assist with the planning and on-the-ground execution of the Highgrove event in May, ensuring a premium experience for global clients.
• Meeting & Materials Prep: Prepare agendas, presentations, and materials for regular and ad-hoc meetings.
• Reporting: Collect and compile event results, creating insightful reports that are actionable and well-organised.

What You'll Bring:

• Strong organisational and multitasking skills with the ability to juggle multiple projects under tight deadlines.
• Excellent written and verbal communication skills.
• Proven ability to work cross-functionally with internal teams and regional stakeholders.
• Proficiency with Microsoft Office (Excel, PowerPoint, Word) or equivalent tools.
• Previous experience in event coordination, retail marketing, or client-facing roles is a strong plus.
• High attention to detail and a calm, solution-oriented mindset.

Inventum's approach to equity, diversity & inclusion

Inventum Group seeks talent from the widest pool possible. We are committed to fair and equitable recruitment processes, regardless of applicant's background or characteristics, and we actively encourage applications from underrepresented and diverse talent.

Please let us know if you require any adjustments to our application process. If you have any suggestions about how we can improve our processes, please do let us know - we want to do better.

Inventum's approach to job applictions

It is Inventum Group's policy, as a matter of courtesy, to respond to all applications within three working days. However because of the volume of applications, we are sometimes unable to respond to individual applicants. If we have not contacted you within three working days your application has been unsuccessful and your details have not been retained. Please apply for any other position that you may see in the future. Thank you.