Client Operations Manager

C&C Search is currently recruiting a Client Operations Manager in Mayfair on a 6-12 month FTC to start ASAP for a fantastic luxury company with beautiful offices. 


All about the role and company you would be working for!
 
Position: Client Operations Manager – supporting the smooth running of client operations in a luxury preventative health clinic
Term: 6-12 month FTC
Salary: £35,000 - £45,000 per annum (depending on experience) + free lunch provided
What they do: High-end integrative health service specialising in the science of ageing and longevity optimisation for UHNW individuals
Size of company: Boutique-sized, close-knit team with significant growth plans
  
5 days a week in the office
  
Key responsibilities for this Client Operations Manager position:

• Optimising and overseeing client booking processes to ensure seamless onboarding and efficient scheduling
• Coordinating closely with the medical and client services teams to manage consultations, testing logistics, diaries and external bookings
• Maintaining operational excellence across medical room management, stock control and equipment upkeep
• Liaising with external providers and internal stakeholders to ensure flawless service delivery and supplier compliance
• Supporting data and documentation processes, ensuring strict confidentiality and organisational efficiency
• Working with cross-functional teams to refine operational processes and support a gold-standard client experience

What background and experience are the company looking for?

• Proven experience in a client-facing, detail-oriented role such as healthcare, luxury travel or events
• Strong proficiency in using booking platforms and optimising operational systems
• Exceptional communication skills, both written and verbal
• Immaculate presentation and an appreciation for the standards expected by UHNW clients
• High level of organisation, a proactive mindset and unshakeable attention to detail
• Ability to adapt in a fast-paced environment and contribute flexibly as part of a small, passionate team
• Confident with Microsoft Office and eager to embrace new systems and technologies
• A genuine interest in health, wellbeing, and the science of longevity is a plus

Who is recruiting for this role: carolyn Barraclough
  
Please apply online asap for this position, if your experience aligns and sounds like you!
  
  
For this role C&C Search is acting as an employment agency.
At C&C Search, diversity, equity and inclusion are at the core of who we are and how we operate. Our commitment to these values is unwavering - across all our work in recruitment, and in our training and development programmes. C&C Search fosters a culture of inclusion and belonging and has a deep commitment to being a part of creating a fairer society through partnering with clients who are also committed to a seat at the table for everybody. We work with companies that are committed to reflecting our communities, where people can bring their authentic selves to work. We know that having varied perspectives helps generate better ideas, better businesses and better societies. There is much to be done, but together we can achieve equality for all.