Client Services Specialist

• Location: Plymouth - Hybrid Working (1 - 2 days in the office and the rest from home)
• Job Type: Full-time - Temporary initially however could be extended to FTC or Perm.

Join our team as a Client Services Specialist, where you will manage client needs and deliver exceptional service. This role suits someone who is detail-oriented and adept at managing multiple priorities.

• Enquiry Management: Handle initial client enquiries, including quoting and selecting suppliers.
• Booking Management: Confirm bookings with suppliers, send joining instructions, and manage purchase orders.
• Event Administration: Oversee the administration of events post-booking.
• Reporting & Data: Assist in compiling reports and ensure accurate invoicing.

• Strong relationship-building skills.
• Excellent planning and organizational abilities.
• Proactive problem-solving skills.
• Effective communication skills, both verbal and written.
• Experience in a B2B client-focused environment.
• Proficient in MS Office, especially Excel.
• Minimum GCSE grade C in English and Maths or equivalent.

• Competitive salary and benefits package.
• Opportunities for professional development.
• Supportive work environment.

• Positive feedback from clients and team members.
• Meeting or exceeding performance targets.
• High accuracy in data management and reporting.

To apply for this position, please submit your CV or contact Kyle Raven in the Reed Plymouth office.