CMS Change Manager

Change Manager - CMS transformation
12 Months Contract
Inside IR35
Remote/Hybrid
Bankside

My client a top Global company are currently looking to recruit a Change Manager - CMS transformation Project to join their team on a 12-month contract basis. Please note if successful this position will need to set up via an Umbrella Company/PAYE. We're seeking an experienced and pragmatic Change Manager to lead the change management workstream for a major website rebuild and migration programme within a global healthcare FMCG business. This programme will transform the digital presence of our consumer health brands, consolidating platforms, improving UX, and ensuring a seamless experience for both internal teams and end users.

Key Responsibilities

Ability/ experience working with an SI partner to deliver through them:

• A tailored change management and training strategy and plan for the website rebuild and content migration programme.
• Change impact assessments to understand how changes will affect different business units and roles.
• Partnering with project teams, digital leads, and global brand teams to ensure alignment and consistent messaging.
• Designing and executing stakeholder engagement, training, and communication plans to support adoption.
• Identifying potential risks and resistance and developing mitigation tactics to ensure smooth transition.
• Supporting content owners and business users in adopting new CMS tools, workflows, and governance processes.
• Tracking change readiness and adoption metrics; adjusting interventions based on feedback and insights.
• Advocating for the end-user experience and ensuring ongoing support post-launch.

Required Skills & Experience:

• Demonstrated experience delivering change management for digital or web transformation projects (CMS, content migration, UX redesign, etc.).
• Understanding of change methodologies (e.g., ADKAR, Prosci) and digital project lifecycles.
• Process management to help with cutover and associated activities
• Excellent stakeholder management skills, with experience influencing across global matrix organizations.
• Ability to translate complex technical change into clear, user-friendly communications and training.
• Familiarity with FMCG or healthcare environments is highly desirable.
• Experience working with cross-functional teams (e.g., Marketing, IT, Regulatory, Legal, Consumer Insights).
• Change Management certification (e.g., Prosci, APMG) preferred

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.