Collections Administrator Hybrid

The Collections Administrator will effectively manage customer accounts, ensuring timely collection of payments. This role also involves maintaining accurate records and providing excellent customer service.

Client Details

Our client is a renowned and large organisation, known for its commitment to excellence and integrity. Based in Basingstoke, they have a robust presence with a strong reputation for delivering high-quality services.

Description

• Manage customer accounts to ensure timely collection of payments.
• Maintain accurate records of collections and customer interactions.
• Provide high-quality customer service, addressing any concerns or queries promptly.
• Work closely with the accounting and finance team to monitor and report on collection activity.
• Ensure compliance with all company policies and regulatory guidelines.
• Assist in the preparation of monthly reports and statements.
• Participate in team meetings and contribute to the continuous improvement of processes.
• Support other administrative tasks within the department as required.

Profile

A successful Collections Administrator should have:

• Excellent organisational and time management skills.
• Proficiency in using finance software and Microsoft Office Suite.
• Strong communication and interpersonal skills.
• Ability to work well under pressure and meet deadlines.
• High attention to detail and accuracy.
• Proven ability in providing excellent customer service.

Job Offer

• Opportunity to work in a professional and highly respected organisation
• Temporary role based in Basingstoke with potential for growth and development.
• Excellent team culture and supportive working environment.

If you are an organised, detail-oriented professional with a passion for financial services, don't miss this opportunity. Apply now to join our team as a Collections Administrator in Basingstoke.