Commercial Operations Specialist

Life Sciences Supply Chain and Order Management Specialist, Switzerland - 4 month Contract

About Us:
Join a Leading Pharmaceutical Company in Basel, Switzerland. Be part of a forward-thinking team at the forefront of groundbreaking therapies.

The Role:
We are seeking a driven and detail-oriented Supply Chain and Order Management Specialist to play a central role in communication between hospital pharmacies, distributors, and internal teams for time-critical sales order processing of advanced gene therapies. You will collaborate closely with senior commercial operations leadership and contribute to seamless commercial activities that positively affect patient care.

Key Responsibilities:

• Build strong, collaborative relationships with external and internal customers to support commercial operations.
• Efficiently manage and triage emails and enquiries for gene therapy products.
• Coordinate with Supply Chain Operations, Logistics, and Distribution to initiate supply processes upon order receipt.
• Generate and manage sales orders in SAP, track order statuses, and communicate delivery updates to stakeholders.
• Submit e-invoices for specific countries through online platforms.
• Work closely with finance teams to ensure operational efficiency.
• Create, update, and manage SOPs, Work Instructions, and Best Practice Processes.
• Align all work with Ethics, Risk, and Compliance policies.

About You:
You are someone who thrives in fast-paced environments, is passionate about collaboration, and has a knack for problem-solving. We are looking for individuals with:

• Background: Business school degree combined with scientific knowledge (biology, pharma, or medical fields).
• Skills: Fluent English, excellent communication, strong analytical ability, and experience working across regions.
• Experience: Familiarity with supply chain or operations processes, with a proven record of successful teamwork.

Contract Details:
This is a fixed-term contract for an initial period of 4 months, with the potential for future opportunities based on organizational needs and performance.

Why Join Us?
We offer an exciting opportunity to work on innovative solutions in healthcare, with a strong culture of collaboration and inclusivity. This role blends logistics, commercial operations, and customer engagement, contributing to meaningful advancements in patient care.