Commercial Works Scheduler

Our client is a large local government organisation and looking for an experienced Commercial Works Scheduler to join their team

This is initially a 3 month contract which may be extended for the right candidate

You will

To organise job tickets into priorities, completion date order and trades when work has not been allocated to a trade operatives by the ICT system, ensuring work is programmed accordingly within the appointment system.

Check work allocated by the ICT system and authorise work to Commercial services operatives. Moving assigned jobs if required to a more appropriate trade operatives, area, or change time allocation if required.

To monitor the diary system within the ICT System to oversee that work is being allocated correctly, efficiently and that the system is producing maximum productivity.

To liaise with tenants regarding new appointments and change of appointments. Logging the task system of any relevant information.

To de-allocate work from operatives when required i.e. sickness, unable to attend and re-allocate to appropriate trade operatives in order to complete any works within the given target completion dates or appointment times.

To allocate emergency repairs to the workforce, ensuring that work is passed to the correct trade in the appropriate area if possible in order to minimise cost and increase productivity.

To communicate with operatives regarding works where multi trades may be required to ensure that jobs can be completed in an effective and efficient manner, using one visit only where possible.

To liaise with the Customer relations team about available appointment times within the ICT System to reduce overbooking or under booking of trades.

Run statistical information regarding overdue job tickets, lease with the Commercial services officer to reduce any outstanding works on a daily bases. Print of daily due job for completion and monitor to reduce works from going over their completion dates.

To be responsible for overseeing the operative’s holiday on the diary and ensuring that sufficient trade resources and cover are available at all times, reporting any conflicts to the Commercial Services Manager.

PLEASE NOTE THIS ROLE IS INSIDE SCOPE IR35

HYBRID WORKING AVAILABLE