Community Safety Team Leader

Job Title – Community Safety Team Leader
Location – London (Hybrid Working)
Contract – Temporary (8–12 weeks)
Hours – Full-time
Salary – £28.86 LTD / £24.18 PAYE per hour
Role Summary –
We are currently recruiting on behalf of our client for a Community Safety Team Leader to join their Housing Customer Service Delivery Team in London on a temporary basis. This is an exciting short-term opportunity to lead a small team delivering a high-quality anti-social behaviour (ASB) and community safety service. The successful candidate will provide day-to-day supervision and ensure effective service delivery to residents.
Key Responsibilities:

• Deliver a first-class, responsive ASB and community safety service.
• Supervise the Community Safety Team, managing performance and ensuring service quality.
• Drive continuous improvement, ensuring ASB policies and procedures are followed.
• Work with the Neighbourhood Customer Service Manager to improve customer satisfaction.
• Establish partnerships with external agencies to reduce anti-social behaviour.
• Respond to Member’s Enquiries and complaints in line with the organisation’s policy.
• Participate in a 24/7 emergency duty rota.

Requirements:

• Strong experience in managing anti-social behaviour and community safety cases.
• Proven track record of meeting performance targets in a similar setting.
• Knowledge of housing management and the wider regulatory environment.
• Excellent communication and stakeholder management skills.
• Commitment to delivering a high-quality, customer-focused service.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on

or send an email to .uk