Community Transport Co-Ordinator

The Role:

A great opportunity has arisen for an individual to join the Community Transport team on a 3-month agency basis. This role requires excellent communication skills to co-ordinate the transport requirements across the community and support the general public with enquiries. Please note that this role will primarily be office based.

Accountabilities:

• To plan workload, manage daily schedules, deploy and supervise volunteer drivers
• To plan workload and manage daily schedules of paid drivers ensuring working hours and breaks are within legal requirements
• Plan, organise and co-ordinate movement of minibus fleet to meet hirers requirements
• Ensure fleet meets maintenance programmes in line with the legalities of Community Transport operation
• Plan and organise MiDas (Minibus Driver Awareness Scheme) training for volunteer minibus drivers and refresher courses are planned and undertaken as applicable
• To ensure vehicles are deployed in an efficient and cost-effective manner
• Maintain close relationships with volunteer drivers to ensure good will is retained
• Ensure DBS checks are undertaken and renewed as applicable for volunteers
• Ensure annual driving license, M.O.T.s and tax are monitored and kept up to date for volunteer car drivers
• To provide quotes for transport
• To receive and record cash in respect of fares
• Respond to enquiries from members of the public and health professionals in writing, in person and on the telephone
• Able to work as part of a Team as skills are interchangeable
• Attentive and adaptable communication skills are essential taking into consideration the vulnerable client group
• To be responsible for administration relating to the Service

The Experience You Will Bring:

• Excellent communication skills
• Experience in planning and managing daily workloads of others is advantageous
• Creative thinking
• Computer literate
• Ability to work as part of a team