Complaints Specialist (Customer Relations)

Ref: 43

Job Title: Complaints Specialist (Customer Relations) (Temporary)

Location: Slough

Salary: £29,000 - £32,600

Length of Booking: Ongoing week-to-week - expected to be 6 - 12 months

Do you have experience of final response letters, are you confident writing and issuing final response letters?

Our blue-chip client is looking for a Complaints Specialist to work in their Customer Relations team, taking incoming calls and managing complaints, ensuring documentation is filed in an accurate, complete and timely manner. Working within statutory and company guidelines, you will liaise with all parties concerned, taking ownership of the complaint and seeing it through to resolution, issuing the final response letter.

The successful candidate will have a history of treating customers with respect, the ability to build relationships and be confident in their decision-making skills.

This is an interesting role for a supportive and respectful company.

Please only apply if you match all of the above criteria.

alt Recruitment is acting as an agency for this role.

At registration stage, to confirm your identity, you will be required to bring your passport and proof of address with you. Registration takes approximately 10 - 20 minutes.
If you are emailing your CV to us, please ensure it has your home address, telephone number and email address on. Thank you for taking the time to look at one of our vacancies. We look forward to receiving your CV.

Please note that only successful applicants will be contacted. alt Recruitment Ltd is only able to process applications from candidates who are currently resident and eligible to work in the UK.