Compliance and Business Support Officer

Job title: Compliance and Business Support Officer
Location: Hackney E8 (Hybrid after 6-8 weeks training)
Start Date: ASAP
Contract Type: Temporary ongoing  
Weekly Hours: 36 hours per week

Job Purpose

We are currently recruiting for a Compliance and Business Support Officer to join a dynamic team supporting a busy property and asset management function. You’ll play a key role in ensuring the accurate processing of contract payments, monitoring contractor performance, and maintaining key records that support contract compliance across housing and property services.

This role is ideal for someone with strong administrative skills, good knowledge of payment processes, and the ability to manage data and reporting across complex systems.

Key Responsibilities:

• Process and monitor contractor payments, invoices, and contract-related documentation in line with internal policies and financial regulations.
• Maintain accurate records of contract performance, post-inspections, and compliance requirements.
• Liaise directly with contractors, project managers, and internal teams to ensure compliance with contract terms and deadlines.
• Produce regular performance reports and support the development of procedures and documentation.
• Coordinate meeting schedules, take accurate minutes, and assist with business support functions such as office logistics, training records, and facilities management.
• Support the development of service improvements and implementation of new systems and processes.
• Ensure accurate updates are made to housing management systems and contract monitoring databases.

Ideal Candidate:

• Proven experience in contract administration, business support, or technical environments.
• Strong IT and data management skills – confident with MS Office and housing or finance systems.
• Excellent communication skills and the ability to build strong working relationships with both internal and external stakeholders.
• Strong attention to detail with the ability to produce clear reports and maintain accurate records.
• Experience producing monitoring reports, performance analysis, and compliance data.
• Proactive mindset with the ability to contribute to service improvements and implement new processes.
• Experience working in local government or housing/property compliance settings.
• Understanding of financial regulations, contract management procedures, or ICT systems in a public service context.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on or send an E-Mail to .uk