Compliance Liaison Officer Housing Services

• Location: Manchester
• Job Type: Full-time
• Hourly rate: £16.89 PAYE
• Length of role: Initial 6 months

We are seeking a Resident Engagement Officer to join our Housing Services team within the Neighbourhoods Directorate. This role is crucial for carrying out enforcement visits for Gas and Electrical Safety checks, acting as a Council representative to ensure access is granted and properties are made safe. The successful candidate will have strong people and communication skills, a driving license, and access to a car.

• Attend properties alongside an Engineer and Locksmith to conduct enforcement visits for safety checks.
• Act as a Council representative to ensure access is granted and enter properties following a lock change where necessary.
• Cold call and arrange enforcement visits with contractors, and hand deliver enforcement letters.
• Assist the M+E team in achieving compliance for overdue gas and electrical safety checks.
• Coordinate and implement community events and initiatives.
• Work closely with external stakeholders to enhance social value engagement offers.
• Provide support and assistance to residents involved with Manchester City Council and their communities.

• Strong communication and interpersonal skills.
• Ability to engage with stakeholders and manage multiple tasks effectively.
• Problem-solving skills and decision-making capabilities.
• Administrative skills with the ability to maintain effective systems.
• Must be willing to apply for an Enhanced DBS check.
• Full UK Driving Licence and access to a car.
• Basic understanding of Excel and ability to manage a shared spreadsheet.