Concierge/Administrator Temporary Cover

Concierge/Administrator - Leeds - Temporary cover, about 6 weeks

We are looking for someone to join a large site comprising of over 300 units temporarily to cover a building for about 6 weeks.
You will deliver a first-class customer experience, including administration and liaising with residents and visitors.
Building effective relationships with the residents is important and everything that you deliver should be done so with residents at the forefront of your mind.

Duties:

• At the start of each day the Concierge is to liaise with the night/day concierge on any issues from the previous evening, followed by covering any notes made in the DOB book and the desk diary.
• To comply with and ensure that the obligation for health and safety and fire precautions are always met.
• The Concierge is to maintain an accurate log of all visitors to the building.
• Where possible, each occupying tenant should be contacted prior to allowing a visitor beyond reception, to obtain their authority.
• Personal appearance is to be of a very high standard at all times.
• To maintain all site records in line with operating procedures.
• A courteous, helpful nature must be displayed at all times.
• To sign in deliveries for the tenants if tenants are not at home. To document the delivery on the required paperwork and to obtain a signature from the tenants (upon providing evidence of ID) when they collect the goods.
• To assist and direct all visitors to the site in getting to their required location within the building.
• To answer the telephone and the on-site intercom system professionally.
• To report lost or stolen door entry fobs to the Management team.

Requirements:
We are looking for someone who can multi-task, is happy to take control, be accountable and who wants to work in an exciting and dynamic environment.

• Strong customer service ethic / background
• Positive, can do attitude
• Common sense approach
• Ability to think on their feet and make considered decisions
• Outgoing, warm and friendly personality
• Organised, meticulous, tenacious
• Excellent written and spoken etiquette

Working Hours: Monday-Friday, 11am - 8pm
Contract: about 6 week cover
Located: Leeds
If you are a proactive individual who is keen to progress your career, please contact Sarah on the Business Support team at Dove & Hawk Property Recruitment.
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Dove & Hawk is acting as an Employment Business in relation to this vacancy.