Contact Centre Trainer

Red Recruitment is recruiting a Contact Centre Trainer in Banbury to join our client, a specialist business process outsourcing and customer experience company. They provide tailored solutions in people, technology, and AI, supporting some of the world's biggest brands.

As a Contact Centre Trainer you will be delivering a variety of contact centre training courses whilst working with the leadership team to design and deliver in house training.

The salary for this position is £30,000 per annum.

Package for a Contact Centre Trainer:

• Salary: £30,000 per annum
• Hours: Monday - Friday, full-time (depending on the campaign, you may have to work weekend shifts)
• Contract Type: Temporary
• Location: Banbury

Key Responsibilities of a Contact Centre Trainer:

• Delivering training to new contact centre workers
• Designing, creating and implementing new training courses and materials
• Providing support to any team members who need assistance or a course refresher
• Ensuring all new workers have received all the knowledge and tools they need to do well in their role

Key Skills and Experience of a Contact Centre Trainer:

• Previous experience as a Trainer is preferred
• Ideally, you will have had experience working in a Contact Centre
• You will be required to work in a fast-paced environment and be able to create bespoke training for a number of campaigns
• You will be required to work both individually and as part of a team

This is a fantastic opportunity for an experienced Trainer to join an exciting and fast-paced business. If you are interested, please apply or call our office and ask to speak to Jess Colwill, we look forward to speaking with you!

Red Recruitment (Business)