Contract IT Service Desk Analyst

Job Title: Contract IT Service Desk Analyst
Location: Sittingbourne, Kent - Site Based
Salary: £200 per day
Duration: 6 months

The Role

You will be based on site in Sittingbourne at this large manufacturing company providing both remote and desk-side support over two main sites.

We are looking at someone with strong experience in 1st and 2nd line support that can manage and effectively work on calls and support tickets using the Service Now helpdesk platform.

Key Experience Required

Ideally you will have gained good experience in a 1st/2nd line role with some time spent with a manufacturing company.

You must live locally to Sittingbourne and will be either immediately available or have a maximum of one week notice.

• IT troubleshooting skills (software and hardware)
• Experience using a ticketing system to manage IT cases
• Experience setting up laptops/desktops for new joiners and supporting with hardware/software changes in an office environment.
• Strong general IT knowledge and ability to pick up bespoke systems.
• You must be able to drive and have your own vehicle.

This role is deemed to be inside IR35.