Co-ordinator 451828

Company : Confidential

Job Description - Co-ordinator 451828

Co-ordinator/ Administrator
6 month Contract
Start ASAP

Job Title: Co-ordinator
Department: Operations
Location: Hatfield Business Park
Pay: £13.82 PAYE or £15.91 Umbrella per hour
Contract Length: 6 Months
Start: ASAP

Job Purpose:
To provide effective operational coordination and administrative support across the team, ensuring that business and customer requirements are met efficiently and within agreed service levels. This role demands strong communication, organisational, and analytical skills with the ability to manage multiple priorities and contribute to ongoing service excellence.

Key Responsibilities:

Compile management information reports using relevant business tools to provide accurate and timely data.
Prioritise and co-ordinate own workload and support coordination of others to meet business and customer deadlines.
Identify customer requirements and direct enquiries to the appropriate department, ensuring swift and effective resolution.
Communicate effectively on complex issues to internal and external stakeholders to meet business and customer expectations and avoid escalations.
Assess cost implications of proposed solutions, ensuring alignment with budgetary constraints.
Ensure departmental activities meet or exceed Service Level Agreement (SLA) targets.
Maintain and continuously improve customer satisfaction levels through excellent service delivery.
Ensure compliance with companies Information Security Policies and report any potential or actual security events or risks.
Contribute to the department’s cost control objectives by managing resources effectively.
Support the planning and organisation of day-to-day activities to ensure consistent service quality.

Skills & Experience Required:

Experience working with relevant business systems (e.g., SAP).
Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.).
Strong organisational skills with the ability to plan and manage workload effectively.
Excellent written and verbal communication skills.
Analytical mindset with the ability to assess data and make informed decisions.
Proven ability to work both independently and collaboratively in a fast-paced environment.
Customer-focused approach with a proactive attitude toward problem-solving.

Desirable:

Previous experience in a coordination or operations support role within an IT or service-based environment.
Understanding of IT service management or project coordination principles.

If this sounds like you apply now by sending your CV to

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Co-ordinator 451828

Job Description - Co-ordinator 451828

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