Council Tax Billing Officer

Council Tax Billing Officer

Location: Basildon, Essex

Days: Monday to Friday

Hours: Full-time, (36.5 hours per week)

Duration: 3-month initial period with chance of extension.

We are delighted to be supporting our client in recruiting for a Council Tax Billing Officer. The successful candidate would have the option of remote working.

The purpose of this post is to play an active role in the Billing & Compliance team, ensuring the provision of a high quality, resident focused service. Always to ensure an accurate and timely administration of all aspects of Council Tax Billing. You will be determining liability, applications and reviews for discounts and exemptions, and issuing of the bill. You will ensure that all work undertaken is in accordance with the law, regulations and guidelines and handles as promptly and efficiently as possible.

Job Description:

• Day-to-Day administration of Council Tax billing processes, whilst seeking to promote efficiency and continuous improvement.
• Interpretation of Council Tax legislation, ensuring that processes and decisions apply in accordance with law and policy guidelines.
• Administer the Council Tax Reduction Scheme in accordance with local policy and guidelines.
• Make decisions in respect of Council Tax liability, exemptions, discounts, reliefs and that notices are issues in a timely manner, referring any matters of doubt to a Senior Billing and Compliance Officer.
• Maintain accurate local taxation records, whilst agreeing totals to Valuation Office Agency where appropriate.
• Verify and validate information, making all necessary determinations, notifying residents accordingly.
• Undertake all the duties within the framework of Equal Opportunities.

Key Person Specification:

• A good working knowledge of Council Tax law and procedures.
• Experience of customer/public contact demonstrating good communication and interpersonal skills.
• Computer literate with experience of using Microsoft Office products and CIVICA open revenues.
• A working knowledge of the services provided.

Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website.

Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion.