Credit Control Administrator

Durham University is looking for a temporary Credit Control Administrator to join their team for a period of 4 months.

The Interim Credit Control Administrator will report to the Credit Control Assistant Manager and work in the Finance Department which includes the Credit Control, Accounts Payable, Accounts Receivable, Capital Management, Financial Accounting and Cash Management functions.

Qualifications/Experience

1. Five GCSE’s at least Grade C or level four (or equivalent) including English Language and Mathematics or equivalent experience.

2. Experience of working in a busy Credit Control office environment delivering front line administrative services or having relevant qualifications for the role.

3. Experience of managing time to meet deadlines and working under pressure without compromising on quality.

4. Experience of outbound calling customers to collect overdue debt and resolving queries timely and effectively.

5. Ability to proactively work with team members to ensure the delivery of high-quality services.

Skills/Abilities/Knowledge

6. Good spoken and written communication skills.

7. Good digital skills including experience in using digital devices and apps including the internet, email, digital communication tools, Microsoft 365 applications, ERP systems.

8. Committed to continuing professional development.

9. Ability to solve problems and resolve straightforward issues yourself and as part of a team.

10. Ability to provide advice and guidance to a range of colleagues and customers.

This vacancy is being advertised on behalf of Gem Partnership Ltd who are operating as an employment business.

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