Credit Control Manager

Our client a leading charity, based in Birmingham. Is looking for a talented Credit Control manager to join their team and lead the credit control function.

Role Overview:

As a Credit Control Manager, you will be responsible for overseeing the credit control operations, managing the credit risk, and ensuring the timely collection of outstanding debts. You will lead a small team of credit controllers and work closely with other departments to ensure the financial health of the business is maintained.

Key Responsibilities:

• Team Leadership: Lead, develop, and motivate a team of credit controllers to ensure effective performance and high productivity.
• Debt Collection: Ensure prompt and efficient collection of overdue accounts, maintaining strong relationships with customers while enforcing company policies.
• Credit Management: Monitor and manage credit limits for customers, assess new customers’ creditworthiness, and ensure credit policies are adhered to.
• Reporting: Prepare regular reports on aged debt, collections progress, and credit control performance for senior management.
• Dispute Resolution: Address any customer disputes related to invoices and payments, ensuring they are resolved efficiently.
• Process Improvement: Review and improve internal credit control processes to enhance efficiency and reduce risk.
• Cash Flow Management: Work closely with the finance team to ensure cash flow is optimized and overdue accounts are minimized.
• Compliance: Ensure compliance with internal and external regulations, including company policies and legal requirements.

Key Requirements:

• Proven experience as a Credit Control Manager in a similar financial role.
• Strong understanding of credit management, debt collection, and financial reporting.
• Leadership experience, with the ability to manage and develop a team.
• Excellent communication skills, with the ability to build relationships with both customers and internal stakeholders.
• Strong problem-solving and negotiation skills.
• Experience with credit control software and MS Office (Excel is essential).
• Knowledge of legal aspects of credit management and collections.

Desirable Skills:

• AAT, ACCA, CIMA or CICM or have similar credit management qualifications.
• Experience within healthcare, not profit, accountancy, etc. would be beneficial.

Why Join Us?

• Competitive salary with opportunities for career growth.
• A dynamic and supportive working environment.
• Chance to lead a team and make a significant impact on the business.
• Flexible working options.