Customer Account Manager

Title: Customer Account Manager (Medical Diagnostics)

Location: Sheffield, UK

Duration: 12 Months

Job Description

key skills/knowledge required:

• Strong experience with Account Management/Sales within Healthcare Industry.
• Good numeracy skills (with attention to detail) to handle large data set and draw meaningful insights and recommendations (Advanced Excel skills with MS Office)
• Simultaneous management of many complex projects within cross functional teams of experts (sales, technical support, customer services, marketing, access & innovation)
• Be passionate about quality customer service.
• Be organised, ahead of schedule, communicative, and accountable.
• Identify problem points and develop clear solutions and process improvements.
• Analytical and logical ability to understand business workflows.