Customer Administrator (Temporary)

A fast-paced and growing organisation based in Stockton-on-Tees is seeking a confident and proactive Customer Administrator to join their team on a temporary, month-by-month basis. This role is ideal for someone who enjoys speaking with people, is comfortable making outbound calls, and can work efficiently to gather useful insights from past customer interactions.

What You’ll Be Doing:

• Making quick, straightforward outbound calls to customers previously provided with quotes
• Asking key follow-up questions
• Accurately recording all feedback in a clear and structured format
• Escalating any technical queries to the appropriate internal team
• Working at pace to maximise outreach and data collection

What We’re Looking For:

• A confident and friendly telephone manner
• Strong communication skills and the ability to build quick rapport
• The ability to focus and maintain motivation when performing repetitive tasks
• Good organisational skills and attention to detail
• No prior industry or technical knowledge is required - full support and training will be provided

Additional:

• Contract: Temporary - Rolling Month-by-Month
• Start Date: ASAP
• Pay: £12.50 - £13.00 per hour (circa)
• Location: Stockton-on-Tees

This is a non-technical role focused purely on data collection and first-point customer contact. Ideal for someone who is enthusiastic, detail-oriented, and ready to hit the ground running.