Customer Care Administrator

Job Advert: Customer Support Administrator (Temporary Position)

Position: Customer Support Administrator
Type: Ongoing Temporary Booking
Location: Leatherhead
Department: Technical Support Team

Our client is looking for a proactive Customer Support Administrator to join their Technical Support Team immediately. This is a full-time, ongoing temporary role.

Key Responsibilities:

• Manage incoming calls with a professional telephone manner.
• Assist customers with technical queries.
• Log and track customer inquiries.
• Collaborate with the technical team to resolve issues.
• Perform administrative tasks to support the team.

Requirements:

• Excellent telephone manner and communication skills.
• IT literate with basic technical knowledge.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Immediate availability and full-time availability.
• Previous customer support or administrative experience preferred.

What We Offer:

• Competitive hourly rate.
• Supportive and knowledgeable team.
• Flexible working hours.
• Potential for long-term opportunities.