Customer Care Specialist

Ref: 3047

Job Title: Customer Care Specialist (Temporary)

Location: Slough

Salary: £26,500

Length of Assignment: Ongoing

Our client is a prestigious company on the trading estate in Slough, they are looking for an exceptional Customer Service Executive to work in their team.

Working in the customer service finance team you will work with customers to organise early settlements, maturities and terminations. You will be happy on the phone, responding to inbound customer and retail-outlet queries, you will also respond in a timely and professional manner to written enquiries. All communication must be recorded on the database accurately. You will need to make outbound calls when appropriate, building relationships and helping with the calculation of rates and commissions. You will communicate any potential issues to your Team Leaders. You will be trained to meet regulatory standards, and this is an essential part of your role.

You will have a constant focus on the needs of your customers, striving to achieve a "best in class" service.

You will likely be working 1 in 3 weekends, though you do get time off in lieu during the week.

This company has a great relationship with the temporaries team, you will be treated with respect and rewarded for your hard work.

Please only apply if you match all of the above criteria.

S4 is acting as an agency for this role.

At registration stage, to confirm your identity, you will be required to bring your passport and proof of address with you. Registration takes approximately 10 - 20 minutes.

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Thank you for taking the time to look at one of our vacancies. We look forward to receiving your CV.

Please note that only successful applicants will be contacted. S4 Personnel Ltd is only able to process applications from candidates who are currently resident and eligible to work in the UK.