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Customer Fulfilment Centre Advisor - Local Authority

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Job Description - Customer Fulfilment Centre Advisor - Local Authority

Reed Public Sector is Urgently recruiting for two Customer Fulfilment Centre Advisor for a Local Authority.

Location: Reading
Hourly Rate: £14.13 PAYE per hour

Contract Length: 3-6 months (with a possibility of extension)

Work Environment: Office Based

Role Overview:

Are you passionate about delivering exceptional customer service? Join the team as a Customer Fulfilment Centre (CFC) Advisor and play a crucial role in providing high-performing, effective, and consistent services to residents, businesses, and partners. This position supports the Waste Management Team and the Waste Optimization Project by offering comprehensive, high-quality customer-focused services.

Responsibilities:
  • Customer Service: Provide accurate and up-to-date advice to customers.
  • Problem Solving: Understand customer needs and handle difficult situations sensitively.
  • System Management: Use multiple systems to input and extract information.
  • Administrative Duties: Perform various administrative tasks for both internal and external customers.
Requirements:
  • Experience: Previous experience in a support or help desk function within a customer-facing environment.
  • Communication Skills: Strong ability to handle a broad range of customer inquiries.
  • Self-Motivation: High degree of initiative and ability to thrive in a fast-paced environment.
  • Technical Skills: Proficiency in using various computer packages for data input and extraction.
If you have the expertise and experience required for this role and are looking for a new challenge, apply now!
Original job Customer Fulfilment Centre Advisor - Local Authority posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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