Customer Interaction Advisor - Weds to Sun

Job Title: Customer Service Advisor

Location: Corby

Employment Type: Full-Time

Salary: £12.25 per hour

Shift Pattern:

• Wednesday, Thursday, Friday: Starting between 08:00 or 09:00
• Saturday & Sunday: 07:00 - 15:15
• Total Hours: 37.5 hours per week

Training Schedule:

• Training Period: Approximately 6-7 weeks
• Training Hours: 09:00 - 15:00, Monday to Friday
• Training Start Date: Potentially 6th May

Job Description:

We are seeking a dedicated and flexible individual to join our team as a Customer Service Advisor. The ideal candidate will be available to work the specified shift pattern and commit to a comprehensive training program.

Key Responsibilities:

• Handling customer enquiries via incoming telephone calls
• Identifying and ordering spare parts/accessories
• Cross-selling where applicable
• Collaborate with team members to achieve targets
• Maintain high standards of customer service
• Adhere to company policies and procedures

Requirements:

• Availability to train between 09:00 - 15:00, Monday to Friday, for approximately 6-7 weeks starting from 6th May
• Ability to work the specified shift pattern
• Possess strong communication skills - both verbally and written
• Be confident, and able to use own initiative
• Have a good attention to detail
• Be highly customer-focused
• Be computer literate
• Be flexible
• Have a positive attitude

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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