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Customer Onboarding Assistant

Job Description - Customer Onboarding Assistant

Customer Onboarding Assistant
Temp - until end of October 2025
Location - Sheffield Centre
Salary - £25000 per annum - paid weekly via agency

Elevation Recruitment are working exclusively with a fantastic business based in Sheffield Centre. Due to an increase in workload they are looking to recruit a Customer Onboarding Assistant to start ASAP until at least the end of October 2025.

Main Duties will include:

  • Conduct engaging product demos for prospective and new customers

  • Guide new clients through the onboarding process, ensuring a smooth setup experience

  • Understand customer needs and tailor demos and support accordingly

  • Be the first point of contact for questions during the early stages of the customer journey

  • Collaborate with Sales, Product, and Support teams to improve the onboarding experience

  • Track customer engagement and follow up proactively to ensure satisfaction


The individual must have exposure to working with customer previously and be comfortable talking customers through a programme.

This is a busy workload so balancing different priority cases is key.

If you are interested in this role and can start ASAP please Apply Now!

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