Customer Relations Executive - London

Customer Relations Executive - Luxury Property Developer
Location: Chelsea, London
Salary: £45,000 basic
Contract: 12 month (potential to be extended)
Hours: Monday to Friday

A leading high-end property developer with over 1.6 million sq ft delivered across the UK and UAE is looking for a Customer Relations Executive to join their dynamic team. This is a fantastic opportunity to work across luxury residential, retail, and logistics developments and gain exposure to some of the most prestigious projects in the market.

As Customer Relations Executive, you'll play a key role in managing the full customer journey - from initial enquiry to key handover. You'll work closely with the Head of Sales and Customer Care to ensure every client receives an exceptional experience.

Key Responsibilities

• Manage and guide customers through the entire sales journey

• Handle reservations and maintain up-to-date CRM records

• Coordinate closely with internal teams, including Customer Care and Sales

• Ensure a smooth and professional handover process

What We're Looking For

• Experience in property sales or customer relations, ideally within the high-end/luxury sector

• Excellent communication and organisational skills

• Strong attention to detail and a customer-first approach

• Proficient in using CRM systems

What's on Offer

• Opportunity to work with a highly regarded luxury developer

• Exposure to prestigious developments and a collaborative, professional team

• Potential for the role to become permanent