Customer Retentions Executive

Customer Retention's Executive!?

Are you an ambitious sales professional ready to make a difference? Join a new and vibrant team in the heart of Birmingham's Jewellery Quarter!

Job Title: Customer Retention's Executive

Location: Jewellery Quarter, Birmingham (hybrid working)

Contract Details: Temporary to Permanent, Full time

Hourly rate: £12.54 per hour plus commission

Hours: 9am - 5pm Monday - Friday

Benefits: Hybrid working (2 days from home, 3 in office), Company Bonus, 25 days holiday plus bank holidays, Health and Dental insurance

The Role:

As our Customer Retention's Executive, you will play a key role in driving our mission forward! Your primary responsibilities will include:

• Managing Pipeline: Progress and close sales leads generated by our marketing campaigns and partnerships.
• Responding to Inquiries: Collaborate with the team to manage the sales inbox and respond to queries promptly.
• Saving Cancellations: Engage with customers seeking to cancel, aiming to retain them while efficiently managing next steps.
• Achieving Targets: Strive to meet and exceed monthly sales targets while maintaining excellent customer service.
• Inbound Sales Support: Be ready to answer inbound sales calls and assist where necessary.
• Research Competitors: Conduct personal research to stay informed about competitor products and services.

What's in it for you?

• Be part of a dynamic team that is passionate about helping students avoid the stress of bills while promoting sustainability ?.
• Work in a convenient location just 8 minutes' walk from both Jewellery Quarter train and tram stations ??.
• Enjoy a supportive work environment that values your contributions and encourages personal growth.

Who You Are:

• A motivated sales professional with a knack for closing deals.
• Someone who thrives in a fast-paced environment and enjoys engaging with customers.
• Ready to roll up your sleeves and contribute to a team focused on growth and success!

If you are looking for an exciting opportunity to grow your career while making a positive impact, we want to hear from you! Apply now and take the first step towards a rewarding career.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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